Terms & Conditions

1. Agreement

These Terms form a binding agreement between you (or the business you represent) and Recolearn Limited. If you accept on behalf of an organisation, you confirm you have authority to do so.

2. Your account

You are responsible for your account, your team’s access, and keeping credentials secure. You must provide accurate information and notify us of any unauthorised use.

3. Acceptable use

You agree not to misuse the platform. In particular you will not:

• Upload unlawful, infringing or harmful content.
• Attempt to breach security, scrape, or reverse-engineer the service.
• Resell or sublicense the platform except under an approved partner agreement.
• Use the service to send spam or violate others’ privacy.

4. Your content & IP

You retain ownership of all content you upload. You grant Recolearn a limited licence to host, process and deliver that content solely to provide the service to you and your learners.

5. Our intellectual property

The platform, software, and Recolearn brand are owned by Recolearn and its licensors. White-label use lets you present the academy under your brand, but does not transfer ownership of the underlying technology.

6. Fees & billing

Paid plans renew automatically for the chosen period until cancelled. Fees are exclusive of taxes (GST/VAT) unless stated. Per-learner and revenue-share plans are billed on actual usage as described on the Pricing page.

7. Refunds

New paid subscriptions include a 14-day money-back guarantee. After that, fees are non-refundable except where required by law.

8. Third-party services

The platform integrates with third parties (e.g. payment gateways, messaging providers). Your use of those is subject to their terms, and we are not responsible for their services.

9. Termination

You may cancel any time. We may suspend or terminate access for breach of these terms or non-payment. On termination we provide a reasonable window to export your data.

10. Disclaimers

The service is provided “as is”. We target 99.9% uptime but do not warrant the service will be uninterrupted or error-free. AI-generated content should be reviewed before publishing.

11. Limitation of liability

To the extent permitted by law, Recolearn’s total liability is limited to the fees you paid in the 12 months before the claim. We are not liable for indirect or consequential loss.

12. Governing law

These terms are governed by the laws of England & Wales for global customers, and the laws of India for customers contracting with our India entity, as set out in your order form.

13. Changes

We may update these terms; we will post changes here and, for material changes, notify you. Continued use means acceptance.

Questions about this document? Email info@recolearn.com or write to our UK or India office (addresses in the footer).